Discount Flooring Depot Reviews

4.77 Rating 1,990 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
5
Simone O
"Fab price, great quality, delivery service flawless and kept fully informed throughout. Person centred and accommodating."
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Posted 1 week ago
5
Rebecca Ellen Leighton
"From ordering three free samples to ordering my final choice they were brilliant. I am really impressed with the customer service and prompt delivery . The finished product looks stunning. Thank you A*****"
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Posted 3 months ago
Sandra Buck
"Friendly service they went out of their way to accommodate delivery. Had to change the design as out of stock but it all looks really beautiful"
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Posted 3 months ago
"Excellent fast and efficient service. The free samples are fantastic and are a necessary as colours seen online differ from the actuals which enable you to place the piece in the room to see its finish under the actual lighting it will reside."
Helpful Report
Posted 9 hours ago
Visit Website
"The quality of the laminate we ordered is outstanding and excellent value for money. It goes perfectly with our deco. Delivery was prompt"
Helpful Report
Posted 11 hours ago
"Easy contact made, the gentleman I spoke to was very helpful, had excellent knowledge of the flooring, I will certainly be doing business with this company. Good quality at a discount perfect!"
Helpful Report
Posted 18 hours ago
"Requested a sample of laminate floor which was here within 2 days, very nice quality sample of a decent size to show more of the product. Well done! Will be ordering a floor with you guys as soon as I have chosen which one as your choice is impressive"
Helpful Report
Posted 21 hours ago
"Excellent service received on phone"
Helpful Report
Posted 21 hours ago
"Very good layout on the new DFD website. I enjoy the list of categories of different floor types on the top of the page. Also, not needing to have an account to purchase something from them will come in very handy for some people in a rush, but having them calculate the amount your floor will cost is my favorite feature, especially when your still browsing and it tells you how much each of them will cost for your room. Amazing website"
Helpful Report
Posted 21 hours ago
"It was very easy to order my flooring. I first sent for 3 free samples that came very quickly, and they also sent a sample of underlay too that I had forgotten about. This allowed me to leave enough gap on my kitchen side panels to allow for the flooring. If not I could have made a big mistake there! A great service, prompt delivery and would highly recommend using Discount Flooring Depot to everyone!"
Helpful Report
Posted 1 day ago
"From the sales advisor to the lady who sorted out a problem with delivery times the flooring depot are a very professional company who will do all they can to advise and help you!! Great prices too!! Would highly recommend them!"
Helpful Report
Posted 2 days ago
"A fantastic experience thank you. Placed the order (price was excellent) and had to reschedule it. The service was amazing and the delivery was rescheduled. They delivered it this morning, very well packed. They kept me informed of dispatch, as well as delivery. Great experience"
Helpful Report
Posted 2 days ago
"I ordered a sample and received a courtesy call shortly afterwards which was nice."
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Posted 2 days ago
"Very helpful and great design"
Helpful Report
Posted 2 days ago
"Great quality of product with very good price."
Helpful Report
Posted 2 days ago
"Great shopping experience and informative on the phone about products that I am going to buy looking forward to ordering again in future 😁"
Helpful Report
Posted 3 days ago
"FANTASTIC PRODUCT AND GREAT ALL AROUND SERVICE. THE DELIVERY WAS QUICK, WELL PACKAGED. CUSTOMER SERVICE WAS ALSO VERY GOOD, BEING CONTACTED ON A REGULAR BASIS UPDATING THE PROGRESS OF MY ORDER. THANKS"
Helpful Report
Posted 3 days ago
"I think the website for your company is excellent, it’s visual, engaging and easy on the eye. I like the various links made available to the different products available and there is not too much text on the screen. Contact details are clearly found at the top and should I still have any issues there are plenty of other options found at the bottom of the website. Well done."
Helpful Report
Posted 3 days ago
"Sent for free sample laminate flooring, you phoned me to ask me which room I was going to use it in,l was advised not to used the one I picked.great to use a company that cares about it's customers,need more company's like this"
Helpful Report
Posted 3 days ago
"I was very impressed with this company the flooring is great and the price was very reasonable I will pass your company on to people who are getting laminate flooring"
Helpful Report
Posted 3 days ago
"If you’re thinking of replacing your worn-out and outdated flooring with shiny new laminate, you’ve come to the right place. Very good quality friendly helpful and professional company . Highly recommended ."
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Posted 4 days ago
"Very easy to look through & love the free sample idea ... definitely going to recommend these guys 👌"
Helpful Report
Posted 4 days ago
"It looks smooth and shiny and looks beautiful as well"
Helpful Report
Posted 4 days ago
Discount Flooring Depot is rated 4.77 based on 1,990 reviews

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