This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Postal Service, Courier
Within 5 Days
average delivery time
accurate and undamaged orders
Under an hour
queries resolved in
How would you rate
Discount Flooring Depot
"From ordering three free samples to ordering my final choice they were brilliant. I am really impressed with the customer service and prompt delivery . The finished product looks stunning. Thank you A*****"
"Friendly service they went out of their way to accommodate delivery. Had to change the design as out of stock but it all looks really beautiful"
"Great service I love my new flooring and I was kept informed about the delivery so I knew exactly when they were coming would definitely recommend to a friend"
"Excellent service. Very quick delivery and good quality laminate floor."
"Excellent to navigate and clear website"
"Great website showing clear pictures and an easy to use format. Made things easy to work out with the calculator and gave me confidence in the product on offer. Really helpful."
"Great very easy to use website, quick phone response to queries too and friendly knowledgeable guy on the other end thanks"
"Excellent service, easy to navigate website, with plenty of choice. Clear pricing with the bonus of working out exactly how much a project will cost. Outstanding."
"Discount flooring is a great retailer, with great choice and even better customer sales care.
Anyone looking for a great floor with good prices - make sure you buy from Discount flooring"
"Such an amazing company to buy flooring from. Reliable, friendly and good quality for money!!!"
"The samples were very good, an ideal size and excellent quality. As an architecture practice, it is a product we will definitely be specifying for our current project they were ordered for, as well as keep around the office for use in future projects. Very happy!"
"Staff very helpful. Have not put lamonate down yet and hope it is as easy as I have been told"
"Discount Flooring's never boring - its web site is new too -
With your detection a huge selection is there with ease to view
Even more, the highest score, awarded for the price,
the quality, prompt delivery & customer care so nice"
"Such amazing service !! Following major works to my almost new kitchen following a huge oil leak under my floor and being without a floor to my house for going on 2 months.. I was delighted to browse your website, pick a few flooring samples I liked the look of and have them in my house the next day to try and chose !!! Making the whole upheaval just that bit better.. Thank you Discount Flooring Direct"
"Great website, easy to find just what you want. I ordered some samples and they arrived quickly and were well packaged. I will be ordering my flooring within the next week."
"Excellent website , flooring samples dilivered quickly . Good range of tile effect laminate."
"Whilst the website is very easy to use and there is plenty if choice the same can not be said for your manchester store. The staff were unhelpful, there was little to no stock and when asking for samples we were simply told they didn't have samples to takeaway and that we would need to order them off the website. There was no offer for him to order them for us there and then and he couldn't be bothered to assist in any way.
I have now ordered samples myself off the website!"
We are sorry to hear about your recent experience with us. Our customer service manager has contacted you by email.
Posted 5 days ago
"I'm still waiting for the flooring but hope all goes well."
"Discount flooring depot was really easy to navigate online. It was easy to find the type of flooring I want and the descriptions of the flooring were very helpful. I was able to order 3 samples which were delivered very shortly after."
"Very prompt to reply to queries and very helpful to the laminate novice!"
"Ordered three samples for water resistant laminate and they arrived quickly. Will be ordering the stone tile effect laminate with hydro guard for the kitchen as it is beautiful"