Discount Flooring Depot Reviews

4.78 Rating 2,539 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.79 out of 5
5
Anonymous
"Great product with plenty of fast delivery options, I like how there is video guides on how to install the flooring to help you get a better understanding if it’s your first time."
Posted 3 months ago
5
Angela Nolan
"Fantastic website, with so much information and the large samples were perfect for making a confident decision about the flooring for the bathroom. We knew we'd chosen the right wooden-effect vinyl tiles for underfloor heating and they were incredibly easy to fit. We chose the Polyflor Colonia Woodland Oak 4411 and Unika ColorSealant CS4222 Medium Oak - 11385 was a perfect match for the clean lines around toilet, pedestal and shower cubicle."
Posted 4 months ago
Anonymous
"I always order my floor from Discount Flooring Depot. Easy to order, always on time , well packed and good quality."
Posted 6 months ago
"Great company, very easy to find what you're looking for. Great selection also."
Posted 9 hours ago
Visit Website
"Placed a sample order, dispatch is very fast, and ordering was smooth and easy process. Phone call made to ask if they could send over a quote for selected sample, which was done very quickly. Liked the personal service."
Posted 1 day ago
"Had exactly what I wanted, was fast online service and would definitely recommend and use them again."
Posted 2 days ago
"Very pleased with the offer of three samples for those who are unable to travel to a shop. Samples were dispatched promptly with updates. Website is easy to use, the imagery gives a good clear idea of the flooring will look im a household. Product prices are very reasonable, very impressed so far."
Posted 2 days ago
"seems like a strong and robust floring i like it hope it meets my needs thanks"
Posted 2 days ago
"I have sent for some free samples of flooring to check colours etc as I have used this company before for my bathroom floor and was very pleased with the service and product"
Posted 3 days ago
"hi bought grey oak 12 boxes have now laid the flooring an boy it aint nice its absolutely stunning,neighbours have been in an there gobsmacked what a change it brighten,s up the whole living room,thanks guys all be back"
Posted 3 days ago
"I am very pleased to of purchased from discount flooring, I was sceptical at first as I tend to find you get what you pay for but with this company you get so much more for your money's worth! The ordering process was quick and simple you're able to choose what day you want your item delivered and this is usually within a few days of purchasing. The only downside is the kirbside delivery which I found difficult to haul the 13 packs to my house from the carpark. The flooring itself came as advertised and much better quality then expected it was easy to cut to size and install. I will be recommending to friends and family as and when they need new flooring. Very happy customer"
Posted 3 days ago
"Very quick and easy service"
Posted 4 days ago
"Really like the sample we received. Good size and can see a lot what the material is. We will probably order with them when we move in 2 months"
Posted 4 days ago
"Efficient. The website is quick and easy to use. Good descriptions of all products"
Posted 5 days ago
"Excellent choice of flooring. Ordered samples which were delivered quickly."
Posted 5 days ago
"Excellent service and also great after care asking if everything is ok"
Posted 5 days ago
"Great service and products"
Posted 6 days ago
"Good customer service and care"
Posted 6 days ago
"Great customer service, knowledgeable and helpful. Beautiful tiles reasonably priced I would recommend and definitely buy again."
Posted 1 week ago
"Website is so easy to use and the product range excellent. Product information is clear and main points ie. coverage and price are at your fingertips. It's also great that you can order free samples."
Posted 1 week ago
"Provides very good products at a good price. Service before and after-sales was excellent."
Posted 1 week ago
"We have dealt with Discount Flooring a few times over the last couple of years and they have always supplied what we need at short notice. Would definitely recommend using them for any flooring requirements!"
Posted 1 week ago
"Previous very good service at store and by delivery staff. Excellent product. This is now a repeat order for the same product."
Posted 1 week ago
Discount Flooring Depot is rated 4.78 based on 2,539 reviews