Discount Flooring Depot Reviews

4.79 Rating 1,650 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in

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5
Rebecca Ellen Leighton
"From ordering three free samples to ordering my final choice they were brilliant. I am really impressed with the customer service and prompt delivery . The finished product looks stunning. Thank you A*****"
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Posted 2 weeks ago
5
Sandra Buck
"Friendly service they went out of their way to accommodate delivery. Had to change the design as out of stock but it all looks really beautiful"
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Posted 2 weeks ago
Lynne Alderson
"Great service I love my new flooring and I was kept informed about the delivery so I knew exactly when they were coming would definitely recommend to a friend"
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Posted 2 weeks ago
"Excellent service. Very quick delivery and good quality laminate floor."
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Posted 7 hours ago
Visit Website
"Excellent to navigate and clear website"
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Posted 1 day ago
"Great website showing clear pictures and an easy to use format. Made things easy to work out with the calculator and gave me confidence in the product on offer. Really helpful."
Helpful Report
Posted 1 day ago
"Great very easy to use website, quick phone response to queries too and friendly knowledgeable guy on the other end thanks"
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Posted 1 day ago
"Excellent service, easy to navigate website, with plenty of choice. Clear pricing with the bonus of working out exactly how much a project will cost. Outstanding."
Helpful Report
Posted 1 day ago
"Discount flooring is a great retailer, with great choice and even better customer sales care. Anyone looking for a great floor with good prices - make sure you buy from Discount flooring"
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Posted 1 day ago
"Such an amazing company to buy flooring from. Reliable, friendly and good quality for money!!!"
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Posted 1 day ago
"The samples were very good, an ideal size and excellent quality. As an architecture practice, it is a product we will definitely be specifying for our current project they were ordered for, as well as keep around the office for use in future projects. Very happy!"
Helpful Report
Posted 1 day ago
"Staff very helpful. Have not put lamonate down yet and hope it is as easy as I have been told"
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Posted 2 days ago
"fast delivery"
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Posted 3 days ago
"Discount Flooring's never boring - its web site is new too - With your detection a huge selection is there with ease to view Even more, the highest score, awarded for the price, the quality, prompt delivery & customer care so nice"
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Posted 4 days ago
"Very good"
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Posted 4 days ago
"Such amazing service !! Following major works to my almost new kitchen following a huge oil leak under my floor and being without a floor to my house for going on 2 months.. I was delighted to browse your website, pick a few flooring samples I liked the look of and have them in my house the next day to try and chose !!! Making the whole upheaval just that bit better.. Thank you Discount Flooring Direct"
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Posted 4 days ago
"Great website, easy to find just what you want. I ordered some samples and they arrived quickly and were well packaged. I will be ordering my flooring within the next week."
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Posted 5 days ago
"Excellent website , flooring samples dilivered quickly . Good range of tile effect laminate."
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Posted 5 days ago
"Whilst the website is very easy to use and there is plenty if choice the same can not be said for your manchester store. The staff were unhelpful, there was little to no stock and when asking for samples we were simply told they didn't have samples to takeaway and that we would need to order them off the website. There was no offer for him to order them for us there and then and he couldn't be bothered to assist in any way. I have now ordered samples myself off the website!"
Helpful Report
Posted 5 days ago
Hi Natalie,

We are sorry to hear about your recent experience with us. Our customer service manager has contacted you by email.

Many Thanks,
Paula
Posted 5 days ago
"I'm still waiting for the flooring but hope all goes well."
Helpful Report
Posted 5 days ago
"Discount flooring depot was really easy to navigate online. It was easy to find the type of flooring I want and the descriptions of the flooring were very helpful. I was able to order 3 samples which were delivered very shortly after."
Helpful Report
Posted 5 days ago
"Very prompt to reply to queries and very helpful to the laminate novice!"
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Posted 6 days ago
"Ordered three samples for water resistant laminate and they arrived quickly. Will be ordering the stone tile effect laminate with hydro guard for the kitchen as it is beautiful"
Helpful Report
Posted 6 days ago
Discount Flooring Depot is rated 4.79 based on 1,650 reviews

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