Discount Flooring Depot Reviews

4.79 Rating 1,821 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
97%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in

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5
Rebecca Ellen Leighton
"From ordering three free samples to ordering my final choice they were brilliant. I am really impressed with the customer service and prompt delivery . The finished product looks stunning. Thank you A*****"
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Posted 1 month ago
5
Sandra Buck
"Friendly service they went out of their way to accommodate delivery. Had to change the design as out of stock but it all looks really beautiful"
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Posted 1 month ago
Lynne Alderson
"Great service I love my new flooring and I was kept informed about the delivery so I knew exactly when they were coming would definitely recommend to a friend"
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Posted 1 month ago
"Looked on the web for flooring picked one in the middle out of the ones I found asked for some samples came a couple of days later picked one ready to order can’t fault discount flooring"
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Posted 22 hours ago
Visit Website
"The website was easy to follow and was very clear throughout I must also add that the prices were very affordable and good quality goods ๐Ÿ‘Œ"
Helpful Report
Posted 1 day ago
"Good information given in descriptions that other companies don't always give you, like floor thickness for example.. Being able to order free samples also makes it easier to choose the right floor as pictures are not always as good as actually seeing the floor itself. Sample arrived in 2 days of ordering them too."
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Posted 1 day ago
"Extra๐Ÿ‘๐Ÿ‘๐Ÿ‘"
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Posted 1 day ago
"Easy to vue order and to get free samples so you can vue at home."
Helpful Report
Posted 2 days ago
"i placed my order without any problems, the items i ordered was a good price for me will order with this company again in the near future 10 out of 10"
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Posted 2 days ago
"Very iffecient response for samples, only time will tell if the rest of the service is as good"
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Posted 2 days ago
"Laminate flooring delivered on time in good condition for a fair price. Delivery driver helpful. More information about the delivery timing, e.g. by text, would have earned 5 stars."
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Posted 3 days ago
"Value for money, but filters on website are a bit clumsy"
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Posted 3 days ago
"I asked for a sample of your laminate flooring and it came within two days, the quality was very good and the price is extremely competitive and I will be ordering shortly"
Helpful Report
Posted 3 days ago
"Excellent product, competitive price, excellent communication with clear terms and conditions. Prompt dispatch. Only slight improvement would be to offer customers a smaller time window for delivery. Will certainly use again and recommend to others."
Helpful Report
Posted 4 days ago
"Excellent customer service!"
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Posted 4 days ago
"Everything from ordering samples/ordering flooring/delivery was very quick and efficient. The laminate I ordered was on special offer and very inexpensive. It arrived well packed by a pleasant and helpful driver. I have just had the flooring laid by my joiner and it looks lovely. I am well pleased with the service and quality of product I received. Will certainly order again."
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Posted 4 days ago
"The company got my delivery completely WRONG. Ordered on line - spoke to the Secretary and SPECIFICALLY requested delivery one day early - which was agreed and CONFIRMED by the company by email. STILL delivery was done without PRIOR warning as I PAID extra for !!! My friend in Rainham had the same delivery problem. The company SHOULD coordinate matters better!!"
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Posted 4 days ago
"Amazing! The samples that I received are fab! And the delivery was on time! I can't wait to show them to my client! You guys are awesome!"
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Posted 4 days ago
"The web site was easy to navigate. The pictures were very good and the technical information about each type of flooring was excellent. The ability to order free samples is great and the follow up call to discuss my requirements was most helpful"
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Posted 4 days ago
"Excellent"
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Posted 4 days ago
"Quality product and delivered on time and in full"
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Posted 4 days ago
"Quick delivery very good quality"
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Posted 4 days ago
"So far my experience is of browsing the website, which is clear and easy to navigate and I’ve also ordered samples which have arrived promptly. Good communication."
Helpful Report
Posted 4 days ago
Discount Flooring Depot is rated 4.79 based on 1,821 reviews

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