Discount Flooring Depot Reviews

4.78 Rating 2,337 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
98%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
5
Anonymous
"I always order my floor from Discount Flooring Depot. Easy to order, always on time , well packed and good quality."
Posted 2 months ago
5
Lisa Potter
"the flooring arrived exactly when it was due, was in excellent condition and is a really great product. I have a far more expensive wood in my hallway that now looks like it is cheap.. so I am considering having the same product in the hallway also - I wish I had found this company sooner, and would highly recommend them :)"
Posted 2 months ago
Lynn Bannister
"Great company, great communication, helpful staff , excellent products at great prices, would definitely only use this place ."
Posted 2 months ago
"Very good floor samples, can’t wait until next month to order my new flooring!"
Posted 2 days ago
Visit Website
"Send the wrong flooring! But collected that mistake & delivered correct product within 3 days."
Posted 3 days ago
"Great product with plenty of fast delivery options, I like how there is video guides on how to install the flooring to help you get a better understanding if it’s your first time."
Posted 4 days ago
"Lovely service. Fast and free delivery and nice samples. Thank you very much."
Posted 5 days ago
"Floor is great. Delivery to expencive be warned and chech other companies as they can be as cheper when delivery cost is added!! AND the Moron to a delivery man arived and fiddeled with his controler for the tailgate for about 12-20 minutes withoute saying a word to me even though i stood 2 meters from him, then when i started to cary things he had alsortss of problems!!! he even had a complain about me signing the paper hahahaah!!!so as i said floor itself is great."
Posted 5 days ago
"The customer care and attention to detail was excellent. And communication was on point and swift. This is about to be my second purchase and I have also highly recommended."
Posted 5 days ago
"i had never used this website before and was chuffed when i was able to order a sample of the floor i want in my kitchen, was easy to find loads of selections to choose from and easy to navigate, was so easy to get a quote for the whole floor i need doing, 😀"
Posted 5 days ago
"We recently purchased a new floor for our kitchen. The product was well priced, delivered on time and in excellent packaging. Having fitted the floor, I was one tile short! DFD were super helpful and sent me the final tile in the post free of charge, however, I hastily cut it incorrectly and had to contact DFD a second time. What excellent customer service, you offered to send a second replacement tile free of charge! Amazing."
Posted 5 days ago
"Free sample arrived, which was very helpful. Showed exact colour required"
Posted 6 days ago
"I have ordered a free sample from the website it was very easy to use the sample turned up very quickly and I will my flooring soon"
Posted 6 days ago
"easy to navigate, very understandable and fast loading"
Posted 6 days ago
"We ordered 35 sqm of laminate flooring with underlay at more than 50% cheaper than els where. The service we received was 10 out of 10. We have more rooms in our house to do and we wont evan be looking anywhere els to buy we will be ordering from you guys. Thank you for a great service"
Posted 1 week ago
"So far I've only ordered some free samples from them but have been very impressed with the service received. The website was easy to use and I had my samples within a few days or ordering. I didn't even have to pay postage. I'm very impressed with the quality of the product and intend to go back and order my laminate from them soon."
Posted 1 week ago
"Website was very easy to navigate, easy to read and made ordering slick."
Posted 1 week ago
"Quite a wide selection of flooring. The samples are a little disappointing as you can’t really et a true idea of what the flooring looks like due to the size and shape of the cut"
Posted 1 week ago
"Easy to use website on a laptop but when using on an iPad or tablet the search function doesn’t work particularly well. Also on searching for a floor by its name it didn’t come up despite me knowing it was on the website."
Posted 1 week ago
"Very easy to use website but the best part is the delivery. It is extremely well packed, not much chance of damage in transit. 10 out of 10"
Posted 1 week ago
"Fantastic website, with so much information and the large samples were perfect for making a confident decision about the flooring for the bathroom. We knew we'd chosen the right wooden-effect vinyl tiles for underfloor heating and they were incredibly easy to fit. We chose the Polyflor Colonia Woodland Oak 4411 and Unika ColorSealant CS4222 Medium Oak - 11385 was a perfect match for the clean lines around toilet, pedestal and shower cubicle."
Posted 1 week ago
"I love the wide variety of flooring on offer, which has made deciding really difficult. But thanks to the fast delivery of my samples I have made a decision. I have already recommended them to a friend as I am so pleased with their service."
Posted 1 week ago
"quick polite and very helpful"
Posted 1 week ago
Discount Flooring Depot is rated 4.78 based on 2,337 reviews

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