Discount Flooring Depot Reviews

4.79 Rating 2,642 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.82 out of 5
5
Anonymous
"Great product with plenty of fast delivery options, I like how there is video guides on how to install the flooring to help you get a better understanding if it’s your first time."
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Posted 5 months ago
5
Angela Nolan
"Fantastic website, with so much information and the large samples were perfect for making a confident decision about the flooring for the bathroom. We knew we'd chosen the right wooden-effect vinyl tiles for underfloor heating and they were incredibly easy to fit. We chose the Polyflor Colonia Woodland Oak 4411 and Unika ColorSealant CS4222 Medium Oak - 11385 was a perfect match for the clean lines around toilet, pedestal and shower cubicle."
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Posted 6 months ago
Anonymous
"I always order my floor from Discount Flooring Depot. Easy to order, always on time , well packed and good quality."
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Posted 8 months ago
"Great products, super fast delivery 🚚 Thank you"
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Posted 10 hours ago
Visit Website
"Easy to contact and easy to understand informed when my samples will arrive and they look excellent.i will be looking to order soon Just a few others to look at Cant go wrong with the service Thanks"
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Posted 18 hours ago
"The samples I requested were despatched promptly and enabled me to see how they looked with the original flooring in an adjoining room."
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Posted 21 hours ago
"I ordered 6 packs of the Mediterranean style laminate. I was looking for something a bit different than the usual wood-effect/style design. I only discovered this design after my brother had ordered for his house. I loved the design straight away and ordered it for my house. Ordering was a simple process. The flooring was delivered within a few days. Good communication with the courier. The seller also has the option of sending out samples before buying for those who want a closer inspection of the goods. The quality of the laminate was very good. My laminate was 8mm. The packs are quite heavy which indicated towards the quality in the sense that the laminate was made of good materials. Unable to provide photos as I am yet to lay the flooring down yet. However, I have seen it in full display at my brothers house and I know it will look stunning once completed."
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Posted 22 hours ago
"Great customer support. Fantastic communication."
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Posted 1 day ago
"Wasn’t cheap enough. Looks quality and hard wearing."
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Posted 2 days ago
"Excellent service, free samples delivered promptly, very helpful friendly staff. Would definitely recommend."
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Posted 3 days ago
"I have received the sample in 2 days after ordering."
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Posted 3 days ago
"Easy to navigate and well-informed website, sample order placed arrived promptly and followed up by a courteous salesman. Highly recommend"
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Posted 4 days ago
"Great to see they provide samples"
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Posted 4 days ago
"Excellent service"
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Posted 4 days ago
"So far only requested samples quick service."
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Posted 5 days ago
"Very good website - should be receiving samples today, so fingers crossed we like them!"
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Posted 5 days ago
"Used Discount Flooring Depot for our hallway, and everything was spot on. Cheapest we could find for the quality we wanted. When it was time to do our living room, didn't take long to measure, order and get it delivered the next working day. Even the driver was helpful, and everything was delivered in good condition. Will be fitting this at the weekend."
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Posted 6 days ago
"No problem with the order. Samples were free and dispatched really quickly."
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Posted 1 week ago
"Staff were helpful and quick at answering questions, helped me put my order through no dramas"
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Posted 1 week ago
"Didn't really know much of them untill I did a search and found them though Google I was very impressed with the range they showed on the website and was over the moon I could order some free samples before I decide what I wanted to go for the online chat was very helpful and friendly overall was very pleased with the service they provided"
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Posted 1 week ago
"Easy website to navigate"
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Posted 1 week ago
"Amazing! Such good quality Thankyou very much"
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Posted 1 week ago
"Was very impressed how quickly the samples came out to me. They were well packaged, good quality and size which gave me a good idea of what I wanted to use. Was recommended Discount Flooring Depot by a friend and so far they seem professional."
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Posted 1 week ago
Discount Flooring Depot is rated 4.79 based on 2,642 reviews