Discount Flooring Depot Reviews

4.78 Rating 2,235 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
98%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
5
Anonymous
"I always order my floor from Discount Flooring Depot. Easy to order, always on time , well packed and good quality."
Posted 1 month ago
5
Lisa Potter
"the flooring arrived exactly when it was due, was in excellent condition and is a really great product. I have a far more expensive wood in my hallway that now looks like it is cheap.. so I am considering having the same product in the hallway also - I wish I had found this company sooner, and would highly recommend them :)"
Posted 1 month ago
Lynn Bannister
"Great company, great communication, helpful staff , excellent products at great prices, would definitely only use this place ."
Posted 1 month ago
"Prompt delivery. Good sized samples. Great choices of samples. First stop when shopping for replacement flooring."
Posted 4 hours ago
Visit Website
"Have only had samples so far as am still undecided what to put down."
Posted 6 hours ago
"What I ordered was out of stock, which I did receive on an email, however a lady also called me within 15 mins to apologies for the delay and offered me an alternative and a complimentary sample of the one I had ordered and the alternative which I received the next day. Very good service indeed..."
Posted 6 hours ago
"Very solid and high quality floor"
Posted 16 hours ago
"Excellent website very informative. .ordering online extremely simple and ihave been kept up to date with my orders progress. .would recommend discount flooring to anybody"
Posted 1 day ago
"Order on time and all fine, but delivery driver wasn't happy to wait for me to check the items for any damage and left the palette to me. I knew that will be delivered on a palette, but should be taken away. What can I do with it, I did not order it."
Posted 1 day ago
"Very easy site to navigate. Ordered 3 sets of samples; great idea to be able to match to the room. Waiting for delivery. Ordered 2 days ago great communication so far"
Posted 2 days ago
"Prompt service and great quality tiles 😊"
Posted 2 days ago
"Can't write anything because I haven't received the sample yet and was hoping to have it this wkend. Feel it's taking along time as I've received 4 samples from 2 other sites and they were ordered the same time."
Posted 2 days ago
"Very helpful members of staff and speedy delivery."
Posted 2 days ago
"2nd purchase from flooring depot. Think that really says it all. Fantastic product at very competitive prices. Customer service have been amazing keeping in contact with me through the whole process. Supplier issues not flooring depots making. I'm a very happy bunny"
Posted 3 days ago
"(Picture attached was when we was laying it not finished) Very good quality of flooring easy to pick buy and deliver. Cannot fault anything. The delivery driver was lovely aswell. Next flooring we will get will definitely come from discount flooring depot. Best customer service I’ve had in a long time. Thankyou."
Posted 4 days ago
"Absolutely amazing service for flooring company. I been doing interiors for 5+ years and finally found company who is very helpful, detail oriented and with a good prices. From now and then i will use only them. Thank you guys."
Posted 4 days ago
"Excellent products,prompt service and good price,will use again."
Posted 4 days ago
"I am really impressed with the flooring! Looks fantastic and the quality looks good too."
Posted 4 days ago
"Fab lovely flooring great customer service!!☺"
Posted 4 days ago
"Very easy and concise website. Easy to find the flooring I wanted. Clear instructions on how to order."
Posted 5 days ago
"The filter boxes on the left-hand side make it very easy to narrow down what type of flooring you're looking for (e.g. light vs dark). It's clear what the prices are and what the main features of different flooring is. I would suggest improving some of the images; sometimes you look at an image and the flooring looks very dark, then you hover and another image shows up where it looks much lighter. if the pictures are taken in different lighting conditions it makes it hard to understand how it looks. maybe for each floor you can have a "daylight" and "in room" image or so."
Posted 5 days ago
"Easy to use web site well set out. Ordered samples arrived when stated and where free hoping to order flooring from here."
Posted 5 days ago
"Quick and easy transition delivery was very fast and on time and quality of the flooring is second to none will definitely be using again"
Posted 5 days ago
Discount Flooring Depot is rated 4.78 based on 2,235 reviews

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