Discount Flooring Depot Reviews

4.77 Rating 2,004 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
5
Simone O
"Fab price, great quality, delivery service flawless and kept fully informed throughout. Person centred and accommodating."
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Posted 2 weeks ago
5
Rebecca Ellen Leighton
"From ordering three free samples to ordering my final choice they were brilliant. I am really impressed with the customer service and prompt delivery . The finished product looks stunning. Thank you A*****"
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Posted 3 months ago
Sandra Buck
"Friendly service they went out of their way to accommodate delivery. Had to change the design as out of stock but it all looks really beautiful"
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Posted 3 months ago
"It is very helpful that you can have 3 free samples before you buy. I can't say any more until I receive my samples"
Helpful Report
Posted 23 hours ago
Visit Website
"The flooring appears good quality, even when I have gotten the samples in the past. Website is easy to use and navigate and find just what you’re looking for, with a varied choice. Thank you very much"
Helpful Report
Posted 1 day ago
"Their website is easy to use. Images are clear and all the necessary information is provided. An excellent service."
Helpful Report
Posted 1 day ago
"Firstly got let down by big supplier, I found you on internet and from moment I got in touch I was most impressed.Reasonably priced and the Whole transaction from very helpful caller to delivery went very smoothly, knew from the off what was happening with my order. Everything went very well and a disappointed customer (for me), crisis was averted . Will use again thanks very much"
Helpful Report
Posted 1 day ago
"My samples came very quick and finding it difficult to choose 1 I like as there all lovely."
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Posted 2 days ago
"Very happy with service and everything else, didnt had any issues."
Helpful Report
Posted 2 days ago
"Iv been all over looking at floor boards couldn't find anything I liked, then a friend told me about discount flooring & when we got to the depot I found exactly what I wanted at discount Price with a 25yr guarantee you have to get it right so happy"
Helpful Report
Posted 3 days ago
"I ordered some samples and the website was very easy to navigate. Would recommend."
Helpful Report
Posted 4 days ago
"Lovely laminate flooring but not good detailed on delivery and would prefer a time instead of waiting in all day"
Helpful Report
Posted 4 days ago
"The website is easy to use and provided a good range of close up photographs of the different types of laminate flooring available, I found it easy to locate the products I wanted and to make a choice so that I could order samples. Having examined the samples I received I could see that the photographs on the website were a very accurate colour match."
Helpful Report
Posted 4 days ago
"Floors a nice colour but had to struggle with 7 packs up 3 flights off stairs on my own"
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Posted 5 days ago
"Poor quality, flooring installed correctly yet still cracking.. disappointed."
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Posted 6 days ago
"Amazing and prompt advice. Samples we received did not disappoint and at such a competitive price. Highly recommend and cannot wait to take this to the next step."
Helpful Report
Posted 6 days ago
"The samples that we ordered arrived very quickly and we will be ordering the flooring shortly. Very pleased with the service that we received and quality of the samples, they even included a sample of the underlay (which we will also order)."
Helpful Report
Posted 6 days ago
"Excellent fast and efficient service. The free samples are fantastic and are a necessary as colours seen online differ from the actuals which enable you to place the piece in the room to see its finish under the actual lighting it will reside."
Helpful Report
Posted 1 week ago
"The quality of the laminate we ordered is outstanding and excellent value for money. It goes perfectly with our deco. Delivery was prompt"
Helpful Report
Posted 1 week ago
"Easy contact made, the gentleman I spoke to was very helpful, had excellent knowledge of the flooring, I will certainly be doing business with this company. Good quality at a discount perfect!"
Helpful Report
Posted 1 week ago
"Requested a sample of laminate floor which was here within 2 days, very nice quality sample of a decent size to show more of the product. Well done! Will be ordering a floor with you guys as soon as I have chosen which one as your choice is impressive"
Helpful Report
Posted 1 week ago
"Excellent service received on phone"
Helpful Report
Posted 1 week ago
"Very good layout on the new DFD website. I enjoy the list of categories of different floor types on the top of the page. Also, not needing to have an account to purchase something from them will come in very handy for some people in a rush, but having them calculate the amount your floor will cost is my favorite feature, especially when your still browsing and it tells you how much each of them will cost for your room. Amazing website"
Helpful Report
Posted 1 week ago
Discount Flooring Depot is rated 4.77 based on 2,004 reviews

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