Discount Flooring Depot Reviews

4.78 Rating 1,932 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Discount Flooring Depot made you happy
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
5
Rebecca Ellen Leighton
"From ordering three free samples to ordering my final choice they were brilliant. I am really impressed with the customer service and prompt delivery . The finished product looks stunning. Thank you A*****"
Report
Posted 2 months ago
5
Sandra Buck
"Friendly service they went out of their way to accommodate delivery. Had to change the design as out of stock but it all looks really beautiful"
Report
Posted 2 months ago
Lynne Alderson
"Great service I love my new flooring and I was kept informed about the delivery so I knew exactly when they were coming would definitely recommend to a friend"
Report
Posted 2 months ago
"Great range of flooring, good informative advice given and helpful staff"
Helpful Report
Posted 3 hours ago
Visit Website
"We ordered a sample of Quick Stone Wood Effect - 5mm LVT Flooring - Chestnut Natural Oak. A prompt delivery - we received the very well packaged item the next day and were pleased with the size and quality of the sample - big enough for us to make an informed judgement about whether to go ahead with the product. Thank you very much for the impressive service received. We would definitely recommend this company."
Helpful Report
Posted 8 hours ago
"Nice clear website. Helpful staff, not pushy but keen to ensure you get what you need. Would definitely recommend."
Helpful Report
Posted 9 hours ago
"Fab flooring excellent delivered on time as well"
Helpful Report
Posted 15 hours ago
"Ordered some bathroom laminate flooring samples on line. Follow up call from store to say they had been dispatched following morning. Excellent customer service. Will definitely be ordering."
Helpful Report
Posted 15 hours ago
"From ordering to delivery was seemless, website was so easy to use and totally user friendly especially from sizing to pricing. I've only managed to do half the room so far but the product looks amazing! Would highly recommend."
Helpful Report
Posted 1 day ago
"So easy to order samples and so quick to arrive. Nice to be able to check colour and quality before you buy. I certainly would recommend to order samples. You can't go wrong. Excellent service. Good quality product with lots of choice."
Helpful Report
Posted 1 day ago
"Packaging was perfect and delivery was on time. Happy with the quality of the flooring too🙂"
Helpful Report
Posted 1 day ago
"We ordered a few samples to help us decide which flooring we wanted. These arrived the next day and the quality of them is excellent. Just need to decide and order now."
Helpful Report
Posted 1 day ago
"Do not buy from this company!! We needed the floor pre 10am which we paid £20 extra for, which in total the delivery was £50!! It didn’t come before 10 and when calling to see where it was, they had never put it through even though money was taken from my account!!! Then when it finally came a product we needed wasn’t even in the order which we needed, we called AGAIN about this and the said it was coming seperatly, which they never informed us about. We waited four hours before calling again, for them to tell us it wasn’t going to come at all and suggested we went out to get it from elsewhere!!!!! They didn’t even call us up to say it wasn’t going to come, we had to ourselves!!! This was holding up our tradesman and made me late for work, loosing a lot of money. They didn’t seem bothered and did nothing for us!!!"
Helpful Report
Posted 1 day ago
"Easy to use and navigate/compare. Very impressed and would use again"
Helpful Report
Posted 1 day ago
"It's a very good shop and I will let everyone know that it's very good and to use when need to"
Helpful Report
Posted 1 day ago
"Easy website to use, I could find what and work out how much I needed easily. Delivery was fine as expected and everything was delivered in excellent condition."
Helpful Report
Posted 2 days ago
"The website is clearly laid out, so easy to use, with multiples ways of searching to speed up the process. Sensible photos with laminate seen in a living context are handy. I ordered a sample which arrived speedily. Thanks."
Helpful Report
Posted 2 days ago
"Great website and easy to understand, clearly informing the buyer of the suitability of what product was best for what rooms, and the kind of use it was expected to have. All the products carry a guarantee. Unsure of how much flooring I needed I rang the company and the man on the phone was most helpful and very patient. The flooring arrived on the designated date(I having been kept up to date with regular emails). OI would recommend this company and will certainly use again. Product as expected and great customer service."
Helpful Report
Posted 2 days ago
"Lovely flooring, I'd defo recommend to anyone this flooring is such great value for money, looks great when down and so easy to lay.. very happy and will be back again.."
Helpful Report
Posted 2 days ago
"Friendly, prompt delivery"
Helpful Report
Posted 2 days ago
"Great follow up CustomerService"
Helpful Report
Posted 2 days ago
"Great"
Helpful Report
Posted 2 days ago
"Cheapest laminate flooring I could fined good delivery and on time looks just like it did on the web site will use again"
Helpful Report
Posted 3 days ago
Discount Flooring Depot is rated 4.78 based on 1,932 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support