Discount Flooring Depot Reviews

4.78 Rating 2,164 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
99%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
5
Anonymous
"I always order my floor from Discount Flooring Depot. Easy to order, always on time , well packed and good quality."
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Posted 2 weeks ago
5
Lisa Potter
"the flooring arrived exactly when it was due, was in excellent condition and is a really great product. I have a far more expensive wood in my hallway that now looks like it is cheap.. so I am considering having the same product in the hallway also - I wish I had found this company sooner, and would highly recommend them :)"
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Posted 3 weeks ago
Lynn Bannister
"Great company, great communication, helpful staff , excellent products at great prices, would definitely only use this place ."
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Posted 3 weeks ago
"So easy to use, found ordering samples so easy, which is always good when your so indecisive about what you want, try before you buy.. prices are reasonable and when comparing to other sites they have been the cheapest, always a bonus šŸ‘Œ,"
Helpful Report
Posted 1 day ago
Visit Website
"Checked out the website and was really impressed with the range. It's brilliant that 3 samples can be ordered; I was unsure between 2 styles so ordered samples of them and white beading. The samples arrived in really good time, the quality and size of the samples are fab. Unfortunately I only received 1 of the parquet samples with the beading and some underlay. Am checking out a store at the weekend but may come back to order from the website."
Helpful Report
Posted 2 days ago
"I haven't bought anything from them yet but I did order 3 free samples of some tile effect laminate floor we are thinking of putting in our hallway. The quality of the samples is good and they were delivered within 2 days of ordering. So far so good and one of the samples supplied look like they might be our final choice for the hall."
Helpful Report
Posted 2 days ago
"I enquired about ordering some flooring for my kitchen and ordered a free sample, it was dispatched immediately and I also received a quote from Dean one of the sales reps advising me on how much flooring I would need and what underlay. It was an excellent service and would thoroughly recommend. Tom"
Helpful Report
Posted 2 days ago
"Great service,quality,range of products to choose from and very helpful with quick delivery highly recommend"
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Posted 3 days ago
"a bright and very informative menu with useful reviews and very competitive prices."
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Posted 3 days ago
"Very good retailer. Dispatch of samples was very quick."
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Posted 3 days ago
"Very pleasant people great customer service. More than happy to help you with questions."
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Posted 3 days ago
"The website had great pictures and examples of the different types of flooring. Being able to see the flooring in multiple settings is really useful for me as I have just bought a house and I’m looking to eventually replace all the flooring throughout the house. The free samples was also a surprise and really helpful, just a shame that could only order 3 different types - although this is standard practice on all flooring websites."
Helpful Report
Posted 3 days ago
"Very impressed at the size of the samples that Discount Flooring sent out and how speedily they arrived. Will definitely be ordering through them when the time comes."
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Posted 5 days ago
"rleally clear and informative only site I have found 8 laminates of the type of shade im looking for pricing really good well done you guys thumbs up from me"
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Posted 5 days ago
"Fast sample delivery"
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Posted 6 days ago
"very nice display of flooring , lots of variety . Ease of use , I was able to order 3 samples of flooring . Which I'm hoping to get very soon ."
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Posted 6 days ago
"Good delivery service was next day for samples followed up with information email.Efficient and responsive- just what I wanted thank you"
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Posted 1 week ago
"Easy to navigate website. Quick checkout, I like the free samples option."
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Posted 1 week ago
"the website was easy to follow and gave good instructions and descriptions for putting in the floor myself. I spoke directly to a member of the company on the phone to clarify my delivery date and I was dealt with politely and easily"
Helpful Report
Posted 1 week ago
"The Discount Flooring Depot website has a simple layout which makes it exceedingly easy to navigate around and select samples at choice. The ability to select numerous flooring samples without paying p&p is a huge bonus. While the samples are delivered swiftly."
Helpful Report
Posted 1 week ago
"Fast and efficient service with good order update on delivery"
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Posted 1 week ago
"delivery driver called about 30 minutes before delivery ,I said to him that my daughter would be here and that I was disabled and could not help ,and he said thats okay he would bring small order of 5 packs flooring indoors for us ,which he did .Now thats what I call great customer service ,many thanks for that ,its was very much appreciated."
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Posted 1 week ago
"Great service, sample arrived on time"
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Posted 1 week ago
Discount Flooring Depot is rated 4.78 based on 2,164 reviews

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