This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Postal Service, Courier
Within 5 Days
average delivery time
accurate and undamaged orders
Under an hour
queries resolved in
How would you rate
Discount Flooring Depot?
"From ordering three free samples to ordering my final choice they were brilliant. I am really impressed with the customer service and prompt delivery . The finished product looks stunning. Thank you A*****"
"Friendly service they went out of their way to accommodate delivery. Had to change the design as out of stock but it all looks really beautiful"
"Great service I love my new flooring and I was kept informed about the delivery so I knew exactly when they were coming would definitely recommend to a friend"
"Looked on the web for flooring picked one in the middle out of the ones I found asked for some samples came a couple of days later picked one ready to order can’t fault discount flooring"
"The website was easy to follow and was very clear throughout I must also add that the prices were very affordable and good quality goods 👌"
"Good information given in descriptions that other companies don't always give you, like floor thickness for example..
Being able to order free samples also makes it easier to choose the right floor as pictures are not always as good as actually seeing the floor itself. Sample arrived in 2 days of ordering them too."
"Easy to vue order and to get free samples so you can vue at home."
"i placed my order without any problems, the items i ordered was a good price for me will order with this company again in the near future 10 out of 10"
"Very iffecient response for samples, only time will tell if the rest of the service is as good"
"Laminate flooring delivered on time in good condition for a fair price. Delivery driver helpful. More information about the delivery timing, e.g. by text, would have earned 5 stars."
"Value for money, but filters on website are a bit clumsy"
"I asked for a sample of your laminate flooring and it came within two days, the quality was very good and the price is extremely competitive and I will be ordering shortly"
"Excellent product, competitive price, excellent communication with clear terms and conditions.
Prompt dispatch. Only slight improvement would be to offer customers a smaller time window for delivery.
Will certainly use again and recommend to others."
"Excellent customer service!"
"Everything from ordering samples/ordering flooring/delivery was very quick and efficient.
The laminate I ordered was on special offer and very inexpensive.
It arrived well packed by a pleasant and helpful driver. I have just had the flooring laid by my joiner and it looks lovely. I am well pleased with the service and quality of product I received. Will certainly order again."
"The company got my delivery completely WRONG. Ordered on line - spoke to the Secretary and SPECIFICALLY requested delivery one day early - which was agreed and CONFIRMED by the company by email.
STILL delivery was done without PRIOR warning as I PAID extra for !!!
My friend in Rainham had the same delivery problem.
The company SHOULD coordinate matters better!!"
"Amazing! The samples that I received are fab! And the delivery was on time! I can't wait to show them to my client! You guys are awesome!"
"The web site was easy to navigate. The pictures were very good and the technical information about each type of flooring was excellent. The ability to order free samples is great and the follow up call to discuss my requirements was most helpful"
"Quality product and delivered on time and in full"
"Quick delivery very good quality"
"So far my experience is of browsing the website, which is clear and easy to navigate and I’ve also ordered samples which have arrived promptly. Good communication."