Discount Flooring Depot Reviews

4.78 Rating 2,235 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
98%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Excellent customer service. Ordered the 3 free sample. Still making my mind as to which to choose as all three are quality products."
Posted 6 days ago
"Excellent customer service. Happy to answer the smallest of questions, great advise given and very friendly."
Posted 1 week ago
"Good quality product delivered - not yet built!"
Posted 1 week ago
"Easy to use. Bright and clear. Found just what we needed."
Posted 1 week ago
"Easy to use website and good value quality products"
Posted 1 week ago
"Very professional service given. Quality of product is fantastic would definaley recommend to family and friends in future."
Posted 1 week ago
"Very efficient service and helpful salesman when I phoned the company . Gave me confidence that the product would arrive in good condition and asked for express delivery . That was fantastic and order arrived 48 hours later . Very pleased with the whole process and the product . Would definitely order from here again"
Posted 1 week ago
"Very good customer service. Quick delivery, Quality product. Amazing service. Thank you."
Posted 1 week ago
"arrived on the day ordered very good service very helpful would recommend this company very pleased overall would use discount flooring again."
Posted 1 week ago
"I have only ordered a sample so far but really appreciated the call to let me know that this has been dispatched and also offer further assistance re. room measurements and job time frames."
Posted 1 week ago
"I found exactly what i was looking for on this website, the prices are reasonable and are amazing for the quality of the flooring. I just recieved my samples and I'm really excited to order my packs now. Amazing quality and looks lovely."
Posted 1 week ago
"I found the process of ordering samples really easy. The website was incredibly easy to navigate around and I also really aprreciated a call to see how I found the website and to tell me my samples had been dispatched. My samples will hopefully arrive today which again is very quick. I feel that the overall customer service and communication with customers is brilliant and I will definitely be using Discount Flooring Depot again. Brilliant service! I have never using yourselves before and I only found your website by chance but I will definitely recommend you to my friends who are also buying a new property. Thank you for giving me the opportunity to write a review."
Posted 1 week ago
"This is a really excellent site for indoor flooring. Everything is clear and the different sections on the website allow you to make your selection easily. Very pleased with the site and overall customer service. I will use them again in the future."
Posted 1 week ago
"Such a great website and such great prices. All styles are so easy to find and to narrow down exactly what style or colour you want. High quality flooring for half the cost of what you’d pay in a store. I also love your Instagram account, it gives me such inspiration!"
Posted 1 week ago
"Very easy to order samples online, good follow up service offering to work out quantity required and costing."
Posted 2 weeks ago
"easy to use website, helpful information on sizing, quality, and what area suitable for. Especially liked the fact that I could order 3 samples to help me choose the right flooring for us. Would recommend to friends and family"
Posted 2 weeks ago
"Great efficient service, easily navigated website and placed order for free samples. Hassle free!"
Posted 2 weeks ago
"I ordered a sample to try in my new kitchen, Not only was it free it arrived quickly. I wouldnt hesitate to use Flooring Depot again."
Posted 2 weeks ago
"Ordering made very simple after sample. This is our 3rd order and very professionally handled. Delivery men very helpful in putting the flooring as near to the house as possible."
Posted 2 weeks ago
"Very clear and efficient web site and good flooring supply offer"
Posted 2 weeks ago
Discount Flooring Depot is rated 4.78 based on 2,235 reviews

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