Discount Flooring Depot Reviews

4.78 Rating 1,911 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
"Easy navigating around the website. Great prices"
Helpful Report
Posted 5 days ago
"Haven't purchased any but asked for samples came fast next day very good service Just looking at which type to have all look nice good sizes sent to me some great deals at moment Would recommend thanks"
Helpful Report
Posted 6 days ago
"Great easy to use web site, had a follow up call the next day to inform me samples were on the way and to ask a little more about my project. Agreed a follow up call in a few weeks. No pressure but a genuine helpful conversation . Very polite gentleman."
Helpful Report
Posted 6 days ago
"Very good quality and fast delivery"
Helpful Report
Posted 1 week ago
"Further order placed with Discount Flooring Depot for 5mm Underlay, 8mm Canadian Oak Laminate and lovely grey beading. Orders easy to place online with accurate images and useful tools to check quantity etc. The sales team are just a phone call away if there are any queries. Delivery was prompt and on a date of my choosing, items are received by way of pallet delivery and the order was fully tracked. I had a reminder email on the morning of delivery to say that my order was out which was a handy reminder. Great quality products at respectable prices, cant recommend highly enough."
Helpful Report
Posted 1 week ago
"Excellent useable website, very helpful"
Helpful Report
Posted 1 week ago
"Nice product worth the price."
Helpful Report
Posted 1 week ago
"They were very helpful with quote but I’m a bit disappointed I’m still waiting for my sample thought it would be her yesterday but still nas not arrived I’m nearly finished decorating and will want flooring soon that is all I can find fault with many thanks"
Helpful Report
Posted 1 week ago
"I spoke to someone in sales after looking online and seeing what I needed. Very helpful and quick. Flooring was delivered the following morning and looks exactly the same as the online pictures. Yet to be fitted, but happy so far."
Helpful Report
Posted 1 week ago
"Great website that is easily navigated and explored. Super value for money and great customer service. Thank you x"
Helpful Report
Posted 1 week ago
"Quick delivery of the ordered floor samples."
Helpful Report
Posted 1 week ago
"Very fast and very good service!"
Helpful Report
Posted 1 week ago
"From lots of time spent on internet searches discount flooring depot really stood out. The website is easy to navigate and the option of free samples is something that I really valued...given that you have to pay in most retailers for those. I likes the clarity of the pictures too and the transparent customer reviews. I also found the tiles with product info on excellent...you know what you are getting and where that flooring would be most appropriately used. No messing and you can the quickly eliminate those that are unsuitable. Prices too are very competitive. Overall a good quality website that is helpful"
Helpful Report
Posted 1 week ago
"Good looking website, great to be able to get samples before buying, looking forward to making a purchase shortly."
Helpful Report
Posted 1 week ago
"First time using this site and it's layout and design are excellent you can tell a lot of thought has gone into it It's easy to navigate to all areas of the site and very well organised"
Helpful Report
Posted 1 week ago
"First time visiting the site which I found very easy to use and great products at fantastic value for money."
Helpful Report
Posted 1 week ago
"There is a good selection of products at a competitive price, putting it over some others. The flooring itself appears good, although it hasn’t been laid yet. My delivery didn’t arrive on the booked day, for which I’d taken the day off and had a joiner arranged to install the laminate. I called customer services to get an update on the day, which is the point at which they realised they hadn’t dispatched it. The delivery was arranged for the following morning and it arrived just before the 10 o’clock window closed. I had to rearrange the work on my flat as a result. Sadly, Discount Flooring Depot refuses to take responsibility for the failure to dispatch the product and didn’t offer any compensation, explaining that they wouldn’t because they were still getting charged by the courier. This felt like their overheads are of more importance than the expense incurred by me as a result of their failure to fulfil the contracted service."
Helpful Report
Posted 1 week ago
"I sent for a sample of the flooring we would like and you sent me some edging and not the actual sample"
Helpful Report
Posted 1 week ago
"Nice people to do business with, items well packaged"
Helpful Report
Posted 1 week ago
"Was easy to navigate and use. Good sample sizes received too"
Helpful Report
Posted 1 week ago
Discount Flooring Depot is rated 4.78 based on 1,911 reviews

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