Discount Flooring Depot Reviews

4.78 Rating 2,542 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Discount Flooring Depot made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.79 out of 5
"Provides very good products at a good price. Service before and after-sales was excellent."
Posted 1 week ago
"We have dealt with Discount Flooring a few times over the last couple of years and they have always supplied what we need at short notice. Would definitely recommend using them for any flooring requirements!"
Posted 1 week ago
"Previous very good service at store and by delivery staff. Excellent product. This is now a repeat order for the same product."
Posted 1 week ago
"Midlands customer"
Posted 1 week ago
"easy to use website. great that you can get samples for free and no postage costs :)"
Posted 1 week ago
"Only at initial ordering stage. Good helpful advice. Competitive quotes. Received really good practical size samples. Follow up call to discuss further. Overall good customer service. Order to be placed. Most definitely."
Posted 1 week ago
"Quick efficient service fast response to answer any questions regarding products and sizing . Easy to use website with user friendly words"
Posted 1 week ago
"Really helpful and accommodating on the phone. Great collection of choices. All arrived on time in perfect condition. Would definitely recommend."
Posted 1 week ago
"Very easy website to understand good that you got free sample"
Posted 2 weeks ago
"Very helpful free samples!"
Posted 2 weeks ago
"Good communicatuon and range of products."
Posted 2 weeks ago
"Extremely good value for money. Quick Delivery too."
Posted 2 weeks ago
"Great selection, the various photosreally help you decide and free samples arrive quickly!"
Posted 2 weeks ago
"I have dealt with discount flooring previously. I found the quality and price excellent. The delivery was made as promised and care was taken by the delivery driver. I had a lot if help over the telephone as I could not work out how many m2 I needed. I have now ordered some more samples as want to update my kitchen floor."
Posted 2 weeks ago
"Want to change the floor of my living room but I’m a tenant so searched the web for the cheapest deal and found here plus they offered free underlay which saved me heaps of money really. Placing an order was easy enough , now waiting for delivery but the contractor that is going to fit the la I ate floor reckons is decent quality for an exceptional price ."
Posted 2 weeks ago
"Great company. We have already had 2 floors from them and we are just about to order a third. Very helpful and knowledgeable about their products"
Posted 2 weeks ago
"Free samples, up to 3, is amazing because you can choose between them , it's really good"
Posted 2 weeks ago
"great help and the fact the offer free samples to is the best way to find the floor u need for your home"
Posted 2 weeks ago
"Just ordered free samples so that I can choose which one is suitable for my kitchen flooring, staff very courteous and samples arrived very quickly."
Posted 2 weeks ago
"Always an easy process with discount flooring, helpful, polite, professional sales staff. Large selcection of flooring, great prices and delivery spot on. I will recommend discount flooring to everyone."
Posted 2 weeks ago
Discount Flooring Depot is rated 4.78 based on 2,542 reviews