Discount Flooring Depot Reviews

4.77 Rating 2,081 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
99%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"Great service, very helpful and had all the info we needed, recommended and very good prices too!"
Helpful Report
Posted 1 week ago
"I found what I was looking for within minuets, but there was a lot to choose from. Being able to get free samples to help me choose the perfect one was great. I put the order in and it arrived two days later. Communication has been great, I received emails thanking me for ordering, updates on the process and contact numbers if I had any query or problems. The quality of the flooring is excellent and the price is even better. I have already put another order in and will recommend to anyone"
Helpful Report
Posted 1 week ago
"I obviously will not win but the website in terms of viewing was good, however, it would not let me place an order (subsequently placed by phone). As a previous customer it recognised me and then required a password that I did not have. It asked me to enter the symbols shown, which I did three times but I could not get out of a loop. I then tried as a new customer but as I already had an email address it would not let me proceed. Very good service over the phone."
Helpful Report
Posted 1 week ago
"I love it, thanks for sample it makink choosing Our perfect floor easier"
Helpful Report
Posted 1 week ago
"Brilliant shop"
Helpful Report
Posted 1 week ago
"Being able to order up to 3 free samples of flooring has been extremely helpful to us. This has saved up time and effort as we have needed to match a high gloss walnut flloor colour. The dispatch time has been great and communication from you guys has been useful. Ordered great new quality flooring... Thanks for a great service."
Helpful Report
Posted 1 week ago
"This was my first time visiting your website, it was extremely easy to navigate through, everything was clear and well explained. I loved the fact you can input your floor size which then calculates the total cost across each type of flooring, this all makes for a very simple shopping experience. I’m looking forward to my samples arriving and will be recommending your website to friends and family"
Helpful Report
Posted 1 week ago
"Easy to navigate,quick professional service"
Helpful Report
Posted 1 week ago
"Really easy to use website, even for a pensioner. I also spoke to Kelly and Dean who were most helpful"
Helpful Report
Posted 1 week ago
"Large choice of beautiful fooring. Ordered a sample. Quick and easy. Came quickly. The sample was beautifully made. Would recommend you have a look at this site"
Helpful Report
Posted 1 week ago
"Unable to comment on delivery/quality as order not yet received. Ok website though with lots of choice and free sample delivery feature is very helpful. One irritating website feature though is even when filter applied, it showed others. For example I applied a 'dark filter to the search but lots of light products still displayed."
Helpful Report
Posted 1 week ago
"I ordered 3 samples, immediately had email confirmation but then nothing for a few days or any follow up about offers or upselling. I think two things would be helpful, one being more information about progress of an order, and second could be an email offer whether it be discount, free delivery, accessories or underlay or beading."
Helpful Report
Posted 1 week ago
"Good quality flooring at a reasonable price. Delivered on time. Only downside was no email to inform of dispatch and the email to tell me delivery was due came the day after."
Helpful Report
Posted 1 week ago
"Great to receive free sample to be able to match the colour at home easily."
Helpful Report
Posted 1 week ago
"The site is simple and effective to use. I could easily find what I was looking for and having clear pictures was handy in helping me choose the samples I liked."
Helpful Report
Posted 1 week ago
"Nice and easy to use. You can put the measurements in and it prices up everything excellent"
Helpful Report
Posted 2 weeks ago
"I ordered my living room and hallway flooring from here. It was by far the cheapest and the best quality I found after shopping around every where. It was easy to lay and I’ve had it down two years now. It’s still in amazing condition and people often comment on how nice it is. I paid around £250 for a huge living room and huge hallway compared to £900+ I was being quoted elsewhere. Would defiantly use these over any other."
Helpful Report
Posted 2 weeks ago
"Samples sent very quickly. great comms. No complaints would use again."
Helpful Report
Posted 2 weeks ago
"I was extremely happy with the amount of detail about the products that I was looking at and bought, website is incredibly easy to navigate and to find what you’re looking for and is also great for inspiring ideas. Delivery was spot on fast and plenty of emails to keep you informed about your products."
Helpful Report
Posted 2 weeks ago
"Very clear and concise site, prices, full description, and nice illustrations. Hastle free choice without any limits, many thanks."
Helpful Report
Posted 2 weeks ago
Discount Flooring Depot is rated 4.77 based on 2,081 reviews

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