Discount Flooring Depot Reviews

4.79 Rating 2,642 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.82 out of 5
"Great speedy service so far but only ordered samples"
Helpful Report
Posted 3 weeks ago
"The service is very quick, quality of products very well. I'm sure we will use it again!"
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Posted 3 weeks ago
"Very good communication! Amazing quality. Very happy"
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Posted 3 weeks ago
"Sample was dispatched very promptly as soon as they opened for business. Sample arrived next day. I Received an email to check it had arrived but no pressure to buy. Very impressed. Very impresse"
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Posted 3 weeks ago
"Great service and quick delivery. I ordered grey floor samples as I am redecorating my bedroom and these samples were a perfect way to see if I liked the colour for my room."
Helpful Report
Posted 3 weeks ago
"Fab flooring at a brilliant price! Won't beat it anywhere else! Had it down in my front room for 4 years now and still going strong and we are a family of 7 so it has had lots of activity going on...doing my kitchen next! Fab choice of colours too!"
Helpful Report
Posted 3 weeks ago
"We've used discount flooring depot twice now, shopped around both times and both times considered them to have the best value laminate for the thickness and look we wanted. Paid extra for next day delivery, arrived within the allotted time slot. Floor looks great. Good company, good prices."
Helpful Report
Posted 3 weeks ago
"Fantastic prices and fabulous quality! A grand job indeed."
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Posted 3 weeks ago
"Ordered a free sample which was delivered very quickly. Also recieved a phone call to discuss a quote."
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Posted 3 weeks ago
"Great flooring"
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Posted 3 weeks ago
"Easy website to use and layout is great to see what your looking for."
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Posted 3 weeks ago
"Great website easy to navigate quick response ordering samples"
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Posted 3 weeks ago
"Beautiful flooring definitely recommend"
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Posted 3 weeks ago
"I’ve only ordered samples so far but they have been very helpful and supportive."
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Posted 3 weeks ago
"Fast delivery, great product."
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Posted 3 weeks ago
"Got the right colour at a good price"
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Posted 3 weeks ago
"Beautiful flooring and exceptional price. Highly recommended"
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Posted 4 weeks ago
"Oder came on time and the delivery driver was friendly and polite Was a dissatisfied with the beading as it was not a good colour match and they sent 3 times the amount I required"
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Posted 4 weeks ago
"Very comprehensive range of products. Easy find what you are looking for."
Helpful Report
Posted 1 month ago
"I was so happy with my experience with Discount Flooring. Not just the communications with them, and delivery as promised on time and date, but also the flooring. Very good quality at affordable price. I knew it had to look better then the flooring I already had in the bedrooms, but it actually looked fabulous once laid. What a diffence it made. I loved it so much that I have ordered more to do my living room and kitchen. 🌟 🌟 🌟 🌟 🌟 Service and 🌟 🌟 🌟 🌟 🌟 Flooring. Highly recommended. ☺ 👍"
Helpful Report
Posted 1 month ago
Discount Flooring Depot is rated 4.79 based on 2,642 reviews