Discount Flooring Depot Reviews

4.78 Rating 1,911 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
"Received my goods via pallet delivery but 3 x boxes were all damaged. Website states that goods arrive via pallet with corner protectors but my delivery was missing these, hence why all the ends were smashed! Called to report damages within hours of receiving goods to be advised goods should have been checked when they arrived but its difficult to check every pack when it arrives on a pallet! Now have to pay for replacements as these are not given free of charge as per customer services advisor."
Helpful Report
Posted 1 week ago
"Site is colourful and good size font. Photos of flooring very good and of course prices excellent! My only criticism is that there are too many pop ups on the site - I don't like the bottom banner that appears and covers prices on bottom row of products."
Helpful Report
Posted 1 week ago
"I didn’t get all my order. So I have to take two days of work now so I can get all my order"
Helpful Report
Posted 1 week ago
"very helpful conversation and very easy to order my flooring. the chap on the phone worked out just what we needed and gave us the the option of having our flooring kept in the warehouse as we are not ready to fit it yet as we had a water leek and needed to get that sorted first, but we wanted to make sure we got the flooring we wanted when it was needed. thank you very much."
Helpful Report
Posted 2 weeks ago
"Very easy to see products and website."
Helpful Report
Posted 2 weeks ago
"Very easy website to navigate - ordered 3 free samples and got them a couple of days later. Prices look very competitive"
Helpful Report
Posted 2 weeks ago
"Sent the samples i requested next day. Fantastic service and quality flooring. Recommended highly"
Helpful Report
Posted 2 weeks ago
"I have recently moved into a new property and need flooring throughout. I found the website really east to use to find the flooring I would like. I ordered a laminate sample that came in no time at all. It also had a sample of the underlay and the edging which was great. Once I have got my Dad to measure for me to make sure I have done it right I will be purchasing my flooring asap."
Helpful Report
Posted 2 weeks ago
"Site was easy to use and delivery was quick"
Helpful Report
Posted 2 weeks ago
"The flooring arrived as described and delivery driver was great."
Helpful Report
Posted 2 weeks ago
"Website is great and easy to navigate. Thank you for providing free samples with free shipping!"
Helpful Report
Posted 2 weeks ago
"There are a great range of products available and also lots of tips and advice to ensure that we get the most from the flooring we buy."
Helpful Report
Posted 2 weeks ago
"Well structured and easy to use website. Good deals and an easy layout to find them. The blogs are also handy for tips as well as the free sample service before purchasing. I had a response and my samples were dispatched within 12 hours."
Helpful Report
Posted 2 weeks ago
"User friendly website, clear. Very easy to find thongs you are looking for"
Helpful Report
Posted 2 weeks ago
"Not many sides giving free samples of anything these days. Samples came very quick, nice packaging. This website really have lots of choices of nice flooring and prices are not too high. Would recommend for a friend, which i did 😊"
Helpful Report
Posted 2 weeks ago
"Very happy with discount flooring depot. I have had several samples, all arriving promptly and of good quality. I was very happy with the customer service provided. I originally spoke to someone through their online chat, who answered my questions, but then rang me straight away to discuss the order further. They were very informative about the product, and what to do for the delivery and in case of damaged goods. Would definitely recommend and will use again"
Helpful Report
Posted 2 weeks ago
"Very good website easy to use and delivery came when was supposed to and would definitely recommend"
Helpful Report
Posted 2 weeks ago
"I have received samples and are in the process of ordering. The prices are competitive."
Helpful Report
Posted 2 weeks ago
"extremely helpful and informative company who ensure your satisfaction. They stay in contact throughout your purchases and make you feel like a highly valued customer."
Helpful Report
Posted 2 weeks ago
"I found the site easy to use and the choice of laminate flooring very impressive. A great choice in colours and lots of cool stuff to suit all budgets. Also easy to order free samples and looking forward to receiving these. Many thanks!"
Helpful Report
Posted 2 weeks ago
Discount Flooring Depot is rated 4.78 based on 1,911 reviews

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