Discount Flooring Depot Reviews

4.78 Rating 2,539 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.79 out of 5
"I really can’t fault DFD. Ordering was easy, delivery was prompt, customer service were very friendly and helpful after my wife informed me I had in fact ordered the wrong flooring and when I got the right flooring the quality was incredible especially for the price. I would highly recommend."
Posted 2 weeks ago
"Quick and easy, website was easy to use, Ordered my samples they arrived 2 days later. Spot on"
Posted 2 weeks ago
"Excellent service and products, professional throughout. Recommend."
Posted 2 weeks ago
"Excellent service Friendly and amenable staff who go the extra mile! Very good quality products ... Highly recommend"
Posted 2 weeks ago
"Great website....easy to use. Ordered free samples and arrived quickly - happy with quality and speed"
Posted 2 weeks ago
"Great to be able to order samples online."
Posted 3 weeks ago
"Excellent quality wood floring and good customer services"
Posted 3 weeks ago
"Great choice of flooring products bought once before,installed and happy with the result. Now looking at two other rooms and waiting for samples to arrive. Bathroom and kitchen this time. It's the waterproof product that I'm now looking at. Great to have available in both vinyl and laminate form."
Posted 3 weeks ago
"Excellent customer service. Everyone in office extremely helpful, friendly and curteous. Would definetely use this company again."
Posted 3 weeks ago
"Was impressed with the service we had. We had a delay in shipping due to supply but was kept up to date regularly. The floor looks amazing and great quality. Will purchade from here again."
Posted 3 weeks ago
"Kept up to date throughout. Prompt communication and delivery."
Posted 3 weeks ago
"I received the free sample very quickly and the packaging was good. Have now ordered some flooring, so will see how this goes, but if this initial experience is anything to go by, I'm sure it will all be very efficient."
Posted 3 weeks ago
"Have bought from them 2 times already, now helping to match a product that has bee n discontinued and sending free samples. Great people to do business with, product is well priced and well made, very happy to recommend."
Posted 3 weeks ago
"Amazing company & flooring"
Posted 3 weeks ago
"I loved the products I received! The free samples arrived within a fiew days and was able to find the perfect product for me! This is the most amazing place to buy furnishings for your home. Thank you so much for the wonderful customer service and kind staff and helpful guides."
Posted 3 weeks ago
"Fast delivery for sample. Great follow up afterwards"
Posted 3 weeks ago
"Happy with them; timely response and good products."
Posted 3 weeks ago
"Used twice now good quality at a cheap price."
Posted 3 weeks ago
"Called on the phone having had DFD recommended by a friend and within 10 mins I had three quotes including pictures and pricing options in my email inbox. Excellent customer service and a quality product. Will definitely use DFD again."
Posted 3 weeks ago
"The gentleman was very helpful that I spoke to on the Fone. As I was unable to get thro on the internet. Probably due to my age 75 🥴 and find the internet hard to use."
Posted 3 weeks ago
Discount Flooring Depot is rated 4.78 based on 2,539 reviews