Discount Flooring Depot Reviews

4.79 Rating 2,642 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.82 out of 5
"Good service . Fast delivery . Happy customer."
Helpful Report
Posted 1 month ago
"Ordered a sample. It arrived on time and in good order."
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Posted 1 month ago
"Our flooring is beautiful. Great customer service too."
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Posted 1 month ago
"Great service"
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Posted 1 month ago
"Very easy to sign up for flooring , a helpful guide to what size you need and how much to would cost."
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Posted 1 month ago
"Quick next day delivery, all items as described. How online shopping should always be!"
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Posted 1 month ago
"Great quality products, reasonable prices, quick to reply and very helpful"
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Posted 1 month ago
"Just ordered samples so waiting for them first."
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Posted 1 month ago
"Fantastic!"
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Posted 1 month ago
"Free sample with no delivery charge. It hasn’t arrived yet (only ordered yesterday) but so far so good."
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Posted 1 month ago
"Quick sample delivery and good customer service"
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Posted 1 month ago
"Well impressed so far on the quick delivery of my samples and a nice brochure which was included. Can't say more yet until I place an order."
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Posted 1 month ago
"Aaron from the sales dept was dealing with our order. He was very prompt in answering my queries and understands our needs and concerns."
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Posted 1 month ago
"Good website with lots of detail. Free samples offered."
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Posted 1 month ago
"Very clear website, easy to order, prompt delivery and follow up. Very satisfied with my experience and great quality flooring."
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Posted 1 month ago
"Great floors fast delivery"
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Posted 1 month ago
"Fantastic flooring quick delivery and gret quality"
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Posted 1 month ago
"very professional, would highly recommend!"
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Posted 1 month ago
"Fantastic choice of products print delivery love this laminate would definitely order more in future ."
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Posted 1 month ago
"Good range of flooring. Able to get samples in a few days. A+"
Helpful Report
Posted 1 month ago
Discount Flooring Depot is rated 4.79 based on 2,642 reviews