Discount Flooring Depot Reviews

4.78 Rating 1,911 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Discount Flooring Depot made you happy
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
96%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
"Good flooring at a good price. Easy to use website"
Helpful Report
Posted 2 weeks ago
"Great response on the ball with my requests 😀"
Helpful Report
Posted 2 weeks ago
"Website is easy to use very professional and a very fast service will definitely recommend to friends and family."
Helpful Report
Posted 2 weeks ago
"A very easy website to navigate. It has clear categories which means you can access what you are looking for with ease. A fantastic range to choose from and I was spoilt for choice."
Helpful Report
Posted 2 weeks ago
"Easy navigation and clearly laid out. Ordered some samples for my camper van. Thanks!"
Helpful Report
Posted 2 weeks ago
"Very informative and well laid out website, I found the quick calculator option very helpful and all the details about delivery were clear and concise. Very happy with the useability of the site."
Helpful Report
Posted 2 weeks ago
"This is the worst company to order from I received to 2 different coloured flooring and 1 damaged box no one replied to my complaint BE WARNED"
Helpful Report
Posted 2 weeks ago
"Sent for a sample came the very next day... Looks really good will probably order it. It matches existing flooring elsewhere in the house."
Helpful Report
Posted 2 weeks ago
"Easy to use and clearly laid out website that makes finding your new floor an easier process. The ability to filter by price, colour and type of floor makes it easy to narrow down your selection"
Helpful Report
Posted 2 weeks ago
"Great web site, easy to navigate and prices instantly displayed, also simple area calculator. I only ordered samples and even that was quick and straightforward. The only thing I would suggest is high resolution images in full page mode to get a better idea of finish otherwise it would have been full stars. Thank you"
Helpful Report
Posted 2 weeks ago
"Discount flooring sells Great quality laminate, Excellent customer service. quick delivery. A*. Will shop here again."
Helpful Report
Posted 2 weeks ago
"Find this laminate supplier after quick search, wow!!! What an amazing selection of products and they send you 3 free samples so you can try before you buy. Can't wait to get my new laminate laid. Excellent 👌"
Helpful Report
Posted 2 weeks ago
"I am really pleased with my whole experience of buying my new floor from discount flooring. It was very easy to use the website,and was delivered yesterday perfectly on time by a very friendly delivery driver. I would definitely use them again and would recommend them to others"
Helpful Report
Posted 2 weeks ago
"Every time I use them I always get what I wanted, the Lamanate flooring is very easy to lay and the free samples are always on time"
Helpful Report
Posted 3 weeks ago
"Wish I never had ordered from here should have stuck to BQ the driver was very rude dumped it and drive off leaving no time to check anything two boxes were opened and flooring broke I am a woman on my own and had to carry 19 packs into the house and up the stairs on my own I ended up at hospital with pains in my chest disgusting"
Helpful Report
Posted 3 weeks ago
"Excellent service arrived when they said it would will recommend to friends and work mates"
Helpful Report
Posted 3 weeks ago
"Ordered 3 laminate floor samples, came really quickly and were packaged well. Would definitely recommend"
Helpful Report
Posted 3 weeks ago
"I tried to order a few samples of flooring, to be informed at checkout that there is no courier servicing my area! I live in Scotland, and no where on the site states they don't deliver to Scotland. In fact what it did state was that they want to be the biggest flooring retailer in the UK!!! I hate to disappoint Discount Flooring Depot, but Scotland is very much in the UK, and has a vast customer base. If you are not in the position to deliver to Scotland, it would be best to put on your site, that way it would stop wasting people's time and your staffs with telephone enquiries, as emailing customer service for an answer is pointless too. They don't return mail!?! Very Disappointed."
Helpful Report
Posted 3 weeks ago
"Needed some samples for my bathroom floor project, a first sample of which arrived in a few days, hopefully the other to follow soon. My only comment about the web site would be that the pictures of the finished floors are too small to really get a true idea of the finish so a a larger image should be available on click or roll over to make choosing and assessment of the product easier."
Helpful Report
Posted 3 weeks ago
"Great products and good prices lots to choose from"
Helpful Report
Posted 3 weeks ago
Discount Flooring Depot is rated 4.78 based on 1,911 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support