Discount Flooring Depot Reviews

4.77 Rating 2,082 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
99%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Email, Telephone
communication channels
Under an hour
queries resolved in
"Very clear and concise site, prices, full description, and nice illustrations. Hastle free choice without any limits, many thanks."
Helpful Report
Posted 2 weeks ago
"I am eagerly awaiting my free sample which should be with me imminently. The variety of laminate flooring which I looked at is vast, and the deals for discounted underlay are fab! I am hoping to buy in the very near future as I have had a glowing endorsement from a close friend."
Helpful Report
Posted 2 weeks ago
"Great and easy to navigate website. I ordered samples and was notified very quickly that they had been dispatched. Would definitely recommend."
Helpful Report
Posted 2 weeks ago
"Great service and very reasonable prices. Ordered 3 samples online and got them in 48 hours. Saved me lots of time and money by going to high Street shops. Would highly recommend with full 5 stars."
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Posted 2 weeks ago
"I bought the herringbone effect laminate planks, they are lovely and good quality for the price. Some boxes arrived slightly damaged, but the planks themselves were fine. Will recommend"
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Posted 3 weeks ago
"Great choice, well presented website."
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Posted 3 weeks ago
"Very happy with the 3 samples. Delivered really quickly. Will be ordering soon!"
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Posted 4 weeks ago
"Very good service"
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Posted 4 weeks ago
"Have only ordered samples at the moment but the website was really easy to navigate and customer service was great - really prompt and helpful"
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Posted 4 weeks ago
"Very informative easy to get to where you want good description of items."
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Posted 4 weeks ago
"Good quality product at an excellent price. Delivered on time with no issues."
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Posted 4 weeks ago
"Slick interface, and very helpful follow up e-mail following purchase. Site has a mobile friendly interface and easy to navigate. Had a couple of issues trig to order a sample before realising the link had added samples to basket without notifying me. Otherwise no complaints whatsoever. Very easy."
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Posted 4 weeks ago
"Easy to navigate"
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Posted 4 weeks ago
"Excellent service and extremely helpful and friendly staff, even the delivery driver was very kind"
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Posted 4 weeks ago
"Extremely easy to use website. Pictures of flooring very realistic. I sent for samples and they were very fast to arrive."
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Posted 4 weeks ago
"Lovely , professional service Quick and efficient"
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Posted 4 weeks ago
"After running short of flooring I ordered one extra box of laminate flooring online on a Sunday, then discovered I needed yet another box to finish the job. Rang Kelly and she added an extra pack to the initial order and said she would try and get it on the same delivery by 1000 the next day. Delivery arrived the very next day at 0910. Superb service from all the team, especially Kelly and not forgetting the delivery driver who was lovely and friendly. Thank you all so much!"
Helpful Report
Posted 1 month ago
"I received the sample delivery exactly on time, excellent service"
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Posted 1 month ago
"It is very helpful that you can have 3 free samples before you buy. I can't say any more until I receive my samples"
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Posted 1 month ago
"The flooring appears good quality, even when I have gotten the samples in the past. Website is easy to use and navigate and find just what you’re looking for, with a varied choice. Thank you very much"
Helpful Report
Posted 1 month ago
Discount Flooring Depot is rated 4.77 based on 2,082 reviews

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