Discount Flooring Depot Reviews

4.78 Rating 2,539 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.79 out of 5
"Discount Flooring Depot is a really good website in my opinion to use to get different types of flooring and the website is ready easy to use. They let you get samples if you aren't sure which design will fit with your needs and they have hundreds of really really good looking flooring designs to pick from. In my opinion I love Discount Flooring Depot and I will use it in the future. 5/5 rating"
Posted 3 weeks ago
"Good service; fast delivery; floor samples all of very good quality for the price"
Posted 4 weeks ago
"I have purchased laminate flooring from discount flooring depot in the past. I would highly recommend, great quality flooring and the price seems to be alot cheaper than else where. I luv the fact that you can order samples online free of charge. Great service!"
Posted 4 weeks ago
"Informative web site, clear links and efficient service of my requirements"
Posted 4 weeks ago
"Good prices, nice choice of stock however delivery should be free"
Posted 4 weeks ago
"Order arrived and we were asked to look round for signs of damaged packing. None could be seen. The pack was bound in two rows of five. Once the deliver guy had left we split the packs only to find 4 out of 10 had some form of damage. We immediately contacted Discount flooring Depot showing pictures. After a few days we finally received a response saying that the damage was obvious and would easily have been noticed on delivery. No replacement was offered. TERRIBLE"
Posted 1 month ago
"Quality flooring, easy to lay fitting very tightly and securely, staff very helpful in ordering and after sales."
Posted 1 month ago
"The quality of their tiles is brilliant and very sufficient in the amount of stock they holds"
Posted 1 month ago
"Great products, good communication adn fast delivery :-)"
Posted 1 month ago
"excellent service delivered when expected"
Posted 1 month ago
"Very good service. Top quality products at excellent prices"
Posted 1 month ago
"Very easy to navigate and dispatch of my sample was quick and efficent and prices seem very fair aswell. Very much looking forward to ordering my flooring. And my clients are very interested aswell."
Posted 1 month ago
"I have used discount flooring depot before and found that they were great value and supportive. I requested samples which arrived promptly and the actual delivery was as they stated and within the allotted time. I will not hesitate to purchase from them again."
Posted 1 month ago
"Fabulous service - I ordered some flooring samples which were delivered promptly, packaged well & completely free of charge."
Posted 1 month ago
"I've only ordered samples so far. But i love the fact they offer you samples for free so you can get a look and feel of how your flooring will look."
Posted 1 month ago
"Very helpful on the phone, delivered on the exact day I requested"
Posted 1 month ago
"Easy to navigate their website. Lots of choice at great prices. Quick dispatch times. Great overall service."
Posted 1 month ago
"Very pleased with the knowledgeable staff and the staff who processed the order, so pleasant and efficient.The flooring we ordered arrives nextmweek"
Posted 1 month ago
"Excellent pre-sales service of sending samples out."
Posted 1 month ago
"Very good customer care"
Posted 1 month ago
Discount Flooring Depot is rated 4.78 based on 2,539 reviews