Discount Flooring Depot Reviews

4.78 Rating 2,235 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday 9am - 8pm, Tuesday to Friday 9am - 7pm, Saturday 9am - 6pm and Sunday 11am - 5pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
98%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"The samples I requested came straight away really please with the service and the samples were brilliant I will be deciding in the next couple of days and the I will put my order in. Thank You Marc"
Posted 3 weeks ago
"Absolutely spot on!"
Posted 3 weeks ago
"Great condition amazing price and looks exactly as pictured"
Posted 3 weeks ago
"I've ordered some samples and was very pleased with both product and service. They were dispatched immediately and the product seems to be good. Would use again."
Posted 3 weeks ago
"Website easy to use, all the costs easy to see. Ordered a couple of free samples which is great, able to see it for real which is good for an internet site to do as you need to see it before buying, friendly nonpushy follow up call from the company to see how they can help!! Definately recommend!!"
Posted 3 weeks ago
"Excellent choice of flooring"
Posted 3 weeks ago
"The delivery time slot is between 8:00 to 18:30 making it really hard to plan when to be in the house."
Posted 3 weeks ago
Hi there we do offer a before 1pm service online or a timed delivery slot when you call the sales team. It does come with an extra cost of £20 but worth every penny when it comes to planning your day.
Posted 3 weeks ago
"Absolutely amazing value for money, great quality and brilliant customer service would highly recommend"
Posted 3 weeks ago
"The web page is informative plenty of pictures of each flooring . I also found it food that you could put in size of room and it calculated the cost of all floorings to suit budget . Will use again and recommend ."
Posted 3 weeks ago
"Very good flooring and sample was sent very fast"
Posted 3 weeks ago
"Easy to use website and great value for money"
Posted 1 month ago
"So easy to use, found ordering samples so easy, which is always good when your so indecisive about what you want, try before you buy.. prices are reasonable and when comparing to other sites they have been the cheapest, always a bonus šŸ‘Œ,"
Posted 1 month ago
"Checked out the website and was really impressed with the range. It's brilliant that 3 samples can be ordered; I was unsure between 2 styles so ordered samples of them and white beading. The samples arrived in really good time, the quality and size of the samples are fab. Unfortunately I only received 1 of the parquet samples with the beading and some underlay. Am checking out a store at the weekend but may come back to order from the website."
Posted 1 month ago
"I haven't bought anything from them yet but I did order 3 free samples of some tile effect laminate floor we are thinking of putting in our hallway. The quality of the samples is good and they were delivered within 2 days of ordering. So far so good and one of the samples supplied look like they might be our final choice for the hall."
Posted 1 month ago
"I enquired about ordering some flooring for my kitchen and ordered a free sample, it was dispatched immediately and I also received a quote from Dean one of the sales reps advising me on how much flooring I would need and what underlay. It was an excellent service and would thoroughly recommend. Tom"
Posted 1 month ago
"Great service,quality,range of products to choose from and very helpful with quick delivery highly recommend"
Posted 1 month ago
"a bright and very informative menu with useful reviews and very competitive prices."
Posted 1 month ago
"Very good retailer. Dispatch of samples was very quick."
Posted 1 month ago
"Very pleasant people great customer service. More than happy to help you with questions."
Posted 1 month ago
"The website had great pictures and examples of the different types of flooring. Being able to see the flooring in multiple settings is really useful for me as I have just bought a house and I’m looking to eventually replace all the flooring throughout the house. The free samples was also a surprise and really helpful, just a shame that could only order 3 different types - although this is standard practice on all flooring websites."
Posted 1 month ago
Discount Flooring Depot is rated 4.78 based on 2,235 reviews

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