Discount Flooring Depot Reviews

4.78 Rating 2,539 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.79 out of 5
"Ordered some samples. Arrived quickly, packaged well."
Posted 1 month ago
"Great products swiftly delivered so will be back for more"
Posted 1 month ago
"Ordered free samples. Quick easy process. Good prices."
Posted 1 month ago
"Great visual website and super easy to work around. Easy & smooth transaction and can’t wait to receive the products."
Posted 1 month ago
"Great selection and easy to use service. We’ll certainly get ordering our flooring from here. Great service to offer free samples too."
Posted 1 month ago
"Great service and fast delivery. Would definitely recommend."
Posted 1 month ago
"This is the third time I have bought flooring from here, great quality and quick delivery. All round a great place to buy from"
Posted 1 month ago
"great stuff!"
Posted 1 month ago
"Very good to respond to and resolve issues. Refreshing"
Posted 1 month ago
"Excellent service, speedy delivery and flooring exactly as described"
Posted 1 month ago
"Samples came promptly and well presented. Given us a good idea of what we want to purchase."
Posted 1 month ago
"Quick helpful response to enquiry"
Posted 1 month ago
"Choosing a new floor is hard and these guys make it easier - thank you."
Posted 1 month ago
"Good service, happy with the materials also."
Posted 1 month ago
"I have bought flooring from this company before and will be buying flooring from them again once my renovations are complete. I have recommended this company to all my friends"
Posted 1 month ago
"Buying flooring is almost impossible without seeing the whole thing laid out and completed - it is only then that you realise how much of a mistake you have made! The next best thing is to get small samples sent but that is equally impossible to visualise although it is a useful exercise in discarding what is blatantly wrong as opposed to what might be potentially right. In all this, it is great to actually speak to someone who knows their products and understands what we are looking for (even though we probably don't). In this instance when we ordered a sample we also got good advice on some other potential products that might - and indeed did - go better with the colour scheme than the one we originally chose. Still a bit of work to do before purchase but usually the word "Discount" in the company title will direct to someone or something more automated and bulk in bulk out trading than the service we have received. Thank you for your help - so far. If that alone were enough to seal the deal then you would have it - but we still have a way to go!"
Posted 1 month ago
"Have not received our flooring yet but staff are very friendly and very helpful especially Judith, she sent us pictures through WhatsApp of previous customers flooring to help us make a decision."
Posted 1 month ago
"We haven't even placed an order with Discount Flooring Depot yet but really impressed so far with their efficiency and customer care. We asked for samples from their extensive range of laminate flooring and they have been super fast at organising that and shipping them to us, even providing us with a sample of underlay specific to concrete sub flooring, which is exactly what we have. We have 3 more samples pieces to receive in the next 2 days and hopefully from all these choices we will have a match to our existing laminate. Then we fully intend to order our flooring from them. The prices are very reasonable and judging from our experience so far their service is exceptional. Would highly recommend."
Posted 1 month ago
"Very fast and efficient service."
Posted 1 month ago
"Great website!! Fantastic choice!! Fabulous value!! Professional customer service!! I am looking forward to ordering from this company..Well done.."
Posted 1 month ago
Discount Flooring Depot is rated 4.78 based on 2,539 reviews