Discount Flooring Depot Reviews

4.79 Rating 2,642 Reviews
97% of reviewers recommend Discount Flooring Depot

About Discount Flooring Depot: GO TO THE BOTTOM FOR A LINK TO THE WEBSITE IF REQUIRED:

A top provider of Laminate, Solid and Engineered wood flooring products all available directly to the consumer at cost which is far lower than traditional high street retail prices!

We offer our customers, a fast and most importantly FREE sample service to help them make the right choice for their project, home or office space!

Establish in 2012 we have grown rapidly into a premier source for Flooring and Flooring accessories such as, Adhesive, Beading and Underlay and we can provide these to suit any job of any size from a light residential DIY project to full scale commercial project and can cater for projects everywhere else in between!

We pride ourselves on providing customers with top quality European Laminate Flooring and exclusive ranges not available anywhere else. We also travel the world extensively, to source only the best Engineered and Solid wood Flooring products, many with unique finishes and characteristics you simply cannot get readily in the UK market.

We then have the facilities to ship all of these items in massive quantities directly to the UK and in the process, cut out all the middle men. This streamline distribution allows us to provide best possible prices to our retail and trade customers!

As we don't have the massive overheads like many of our competitors do, we pass the savings we make directly on to you the end user. Our ultimate goal is to gain not just a single purchase or free sample request build a relationship with each and every customer for life!

We value all feed back, both good and bad and as such, we have implemented this review tool as a way for us to gather your thoughts on how we did as a business.

We will welcome praise when it is due but more importantly, we invite genuine concerns to be as detailed as possible so that we can learn from our mistakes and take action when necessary. On those very rare occasions were things go wrong, we will take the feedback on-board and review our internal processes to ensure that it does not happen in the future.

As we said above, we can provide 100% FREE flooring samples and some flooring accessory samples direct to your door and you can even review those as well as the service you experienced purchasing them and getting them into your home!

This allows you to make decisions in the comfort of your own home and give us feed back on how we did? If any questions do arise, we are only ever a call to 0161 641 996 or email to sales@discountflooringdepot.co.uk away.

Alternatively, if you're based in Manchester, M3 5DW why not pop in to our Manchester showroom to see larger swatches of the products on site as well as garner some expert sales advice from our dedicated flooring specialists based on site 7 days per week!

Our extensive product listing is found completely on our new responsive website allowing you to browse with ease on your desktop, tablet or mobile with ease.

However, if you can't find what your looking for, feel free use our live chat feature on the site and we can answer you questions or at least point you in the right direction.

You could also check out our very comprehensive flooring guide which can be found on the site along with detailed product descriptions on each and every page.

If you still can't find what you're looking regarding a particular item or if you have a query about: the many finance packages on offer available for purchases of £300, or perhaps how you can take advantage of our unique on-line quote system, or maybe you'd like to know how to make use of our price match guarantee, or if you have a query or concern about our many kerbside delivery options (which include a Saturday), it could be one of a thousand other great reasons to shop with us? Simply leave us a call back request located at the top of the site and we will call you back!

During opening hours (Monday to Friday 9am - 5:15pm)

Visit Website

Phone:
0161 641 9996

Email:
sales@discountflooringdepot.co.uk

Location:
Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.82 out of 5
5
Anonymous
"Great product with plenty of fast delivery options, I like how there is video guides on how to install the flooring to help you get a better understanding if it’s your first time."
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Posted 5 months ago
5
Angela Nolan
"Fantastic website, with so much information and the large samples were perfect for making a confident decision about the flooring for the bathroom. We knew we'd chosen the right wooden-effect vinyl tiles for underfloor heating and they were incredibly easy to fit. We chose the Polyflor Colonia Woodland Oak 4411 and Unika ColorSealant CS4222 Medium Oak - 11385 was a perfect match for the clean lines around toilet, pedestal and shower cubicle."
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Posted 6 months ago
Anonymous
"I always order my floor from Discount Flooring Depot. Easy to order, always on time , well packed and good quality."
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Posted 8 months ago
"I was really impressed with the discount flooring depot website. The range of flooring they offer is fantastic and such good value. The best thing is they provide free samples if you request them. I received my six free samples within two days of ordering them. The samples were of a good size and good quality. This is much better than having to pay £3 per sample as other shops charge. My husband and I have chosen our flooring and will be ordering from discount flooring depot to by a floor for our snug."
1 Helpful Report
Posted 1 year ago
Visit Website
"Great company!!! I had no idea where to start buying flooring for my home. I measured up and their sq ft calculator made it so easy to buy the right amount flooring and how many packs I needed. Plus unlike other stores they reminded me at checkout that I could get free underlay. Communication was great, delivery prompt and cheerful. Highly recommended company! Thank you guys!"
1 Helpful Report
Posted 1 year ago
"After looking at a number of websites, I happened on Discount Flooring Depot. The pictures on the website are clear and accurate. Before ordering, I sent for samples of flooring, which arrived quick. I made my choice and put the order in. I needed delivery in the afternoon, so rang the company. They were really understanding and although it was being delivered by a third party, they promised to contact them and try to get it delivered as I requested. Delivery went smoothly and came in the afternoon on my nominated day - the driver helpfully put the pallet into the garage. I ordered the premium gold underlay, which was being laid on concrete floor. My installer was really pleased with the quality of the underlay and the fact that there is additional foil to overlap without involving the foam layer, thus making a completely gap free barrier between the concrete and laminate floor. The flooring went down quickly and I am extremely pleased with the result. I would have no hesitation in buying from them again. Excellent floor and brilliant service, thank you!"
1 Helpful Report
Posted 1 year ago
"I am opening a new salon and for a small buisness i dont have a large budget! So the ask oak flooring is absoloutly perfect, looks great and such a great price! thanks!"
1 Helpful Report
Posted 2 years ago
Thank you for your review.

I am pleased you have been happy with the service you have received. Good luck with you new business. I would recommend one of our Hydro guard range for your salon.

https://www.discountflooringdepot.co.uk/laminate-c1/hydro-guard-water-resistant-laminate-t412

Should you require any further assistance please contact sales@discountflooringdepot.co.uk.
Posted 2 years ago
"AVOID IF YOU DO NOT WANT TO BE MESSED AROUND!! Do not buy from this company! Sent us the wrong flooring on a significant order of over 70sqm and have been unhelpful and incompetent throughout. They ended up redelivering to our site at 7pm after it had closed, leaving us significantly out of pocket in paying overtime to contractors for which they will come to no agreement over. Get your flooring elsewhere!"
1 Helpful Report
Posted 2 years ago
"Flooring is excellent and looks great. The negative was we needed one more pack to finish the floor and this was £24 but we're then charged another £35 for delivery which is rubbish quite frankly. I'd just ordered £1100 worth of floor and needed one more pack but no stock carried and the "it's just the way it is sorry" approach and lack of flexibility from sales guy was a bit disappointing"
1 Helpful Report
Posted 2 years ago
Thank you for your feedback
product LAM184

We are sorry you felt the delivery charges had been high for one box. We have to send all our floors on a pallet, it is this space on a van which we are required to pay for, the £35 we charge does not cover this cost in full. I apologise if this had not been explained to you at the time.
Posted 2 years ago
Discount Flooring Depot is rated 4.79 based on 2,642 reviews