Discount Flooring Depot Reviews

4.79 Rating 2,844 Reviews
97 %
of reviewers recommend Discount Flooring Depot
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
96%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.78 out of 5
Read Discount Flooring Depot Reviews

About Discount Flooring Depot:

Discount Flooring Depot is one of the leading flooring retailers in England and Wales. Established in 2012 to provide customers with quality Engineered Wood, Laminate and Vinyl Click flooring at the best prices possible.

If you have any questions you can reach us on 0161 641 9996 or email sales@discountflooringdepot.co.uk, we are open Monday - Friday, 9 - 1715.



Visit Website

Phone:

0161 641 9996

Email:

sales@discountflooringdepot.co.uk

Location:

Discount Flooring Depot
Unit 100, Chapel Walks,
Chapel Street
Salford
M3 5DW

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I was really impressed with the discount flooring depot website. The range of flooring they offer is fantastic and such good value. The best thing is they provide free samples if you request them. I received my six free samples within two days of ordering them. The samples were of a good size and good quality. This is much better than having to pay £3 per sample as other shops charge. My husband and I have chosen our flooring and will be ordering from discount flooring depot to by a floor for our snug.
1 Helpful Report
Posted 1 year ago
Great company!!! I had no idea where to start buying flooring for my home. I measured up and their sq ft calculator made it so easy to buy the right amount flooring and how many packs I needed. Plus unlike other stores they reminded me at checkout that I could get free underlay. Communication was great, delivery prompt and cheerful. Highly recommended company! Thank you guys!
1 Helpful Report
Posted 1 year ago
After looking at a number of websites, I happened on Discount Flooring Depot. The pictures on the website are clear and accurate. Before ordering, I sent for samples of flooring, which arrived quick. I made my choice and put the order in. I needed delivery in the afternoon, so rang the company. They were really understanding and although it was being delivered by a third party, they promised to contact them and try to get it delivered as I requested. Delivery went smoothly and came in the afternoon on my nominated day - the driver helpfully put the pallet into the garage. I ordered the premium gold underlay, which was being laid on concrete floor. My installer was really pleased with the quality of the underlay and the fact that there is additional foil to overlap without involving the foam layer, thus making a completely gap free barrier between the concrete and laminate floor. The flooring went down quickly and I am extremely pleased with the result. I would have no hesitation in buying from them again. Excellent floor and brilliant service, thank you!
1 Helpful Report
Posted 1 year ago
I am opening a new salon and for a small buisness i dont have a large budget! So the ask oak flooring is absoloutly perfect, looks great and such a great price! thanks!
1 Helpful Report
Posted 2 years ago
Thank you for your review.

I am pleased you have been happy with the service you have received. Good luck with you new business. I would recommend one of our Hydro guard range for your salon.

https://www.discountflooringdepot.co.uk/laminate-c1/hydro-guard-water-resistant-laminate-t412

Should you require any further assistance please contact sales@discountflooringdepot.co.uk.
Posted 2 years ago
AVOID IF YOU DO NOT WANT TO BE MESSED AROUND!! Do not buy from this company! Sent us the wrong flooring on a significant order of over 70sqm and have been unhelpful and incompetent throughout. They ended up redelivering to our site at 7pm after it had closed, leaving us significantly out of pocket in paying overtime to contractors for which they will come to no agreement over. Get your flooring elsewhere!
1 Helpful Report
Posted 2 years ago
Flooring is excellent and looks great. The negative was we needed one more pack to finish the floor and this was £24 but we're then charged another £35 for delivery which is rubbish quite frankly. I'd just ordered £1100 worth of floor and needed one more pack but no stock carried and the "it's just the way it is sorry" approach and lack of flexibility from sales guy was a bit disappointing
1 Helpful Report
Posted 3 years ago
Thank you for your feedback
product LAM184

We are sorry you felt the delivery charges had been high for one box. We have to send all our floors on a pallet, it is this space on a van which we are required to pay for, the £35 we charge does not cover this cost in full. I apologise if this had not been explained to you at the time.
Posted 2 years ago
Discount Flooring Depot is rated 4.79 based on 2,844 reviews